Retiree Benefits Frequently Asked Questions

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If your question is not answered below, please contact the Benefits Office or go to the CalPERS website for more information

FAQs

You may change your CalPERS health plan at the following times:

  • If you move
  • When you retire
  • When you qualify for Medicare
  • Open Enrollment 

Please contact the CalPERS Health Program directly for any questions regarding your health plan. Visit CalPERS or call toll free at (888)-225-7377.

Monthly health premiums for you and any enrolled dependents will be automatically deducted from your CalPERS/CalSTRS retirement check. If you have any additional questions or concerns regarding your health insurance premiums, please contact the CalPERS Health Program directly. 

Visit CalPERS or call toll free at (888)-225-7377.

You have the right to cancel your dental and/or vision coverage at any time. If you cancel your dental/or vision coverage, you still need to pay for the current month. Please contact our Human Resources – Benefits Office to submit your request to cancel coverage.

Note: Your continued coverage on the District’s dental and/or vision plans is based on active enrollment. Unfortunately, if you cancel your insurance voluntarily or if you are canceled administratively due to non-payment, the carrier’s policy guidelines do not allow us to add you back on at a later time.

REMINDER: You can voluntarily cancel your coverage at any time during the year.

NOCCCD partners with Optum Health Financial Services to support the premium collection for retiree dental and vision benefits. For any questions or assistance with your monthly premium payments, please contact Optum Health Financial Services directly at 1-866-301-6681.

If you have moved or plan to move in the future, you must update your address with the following entities:

Retirement Agency

  • Notify your retirement agency (CalPERS/CalSTRS) of your new address.

CalPERS Health Program

(This only applies to retirees currently enrolled in a group health insurance plan with NOCCCD)

  • Notify the CalPERS Health Program by calling toll free at (888)-225-7377.
  • CalPERS is responsible for notifying your health plan carrier of your address change
  • Your new address is required so that the correct ZIP code is used to establish your eligibility in a health plan
  • A move is considered a qualifying life event, which means you can change health plans, if necessary. Keep in mind, not all plans are available in all regions. CalPERS will be able to provide further guidance on this process.

NOCCCD

  • Notify our District so that we can continue to provide you with any future District communications, it necessary.

Optum Health Financial Services

(This only applies to retirees currently enrolled in dental and/or vision insurance with NOCCCD)

  • Notify Optum Health Financial Services of your new address to continue to receive communications regarding your monthly premiums.