Date: September 28, 2018,
Time: 9:00a.m. to 12:00p.m.,
Location: Fullerton College, Room 1427,
Open to all Faculty and Staff,
Presenter: Mikel Hogan, PhD,
This program teaches participants a body of knowledge and skills that enables them to successfully communicate and interact in culturally diverse work settings and communities. It is designed to address personal and interpersonal knowledge and skills, and organization-wide policies and procedures. Participants become aware of the multi-dimensions of current diversity problems and of the need for interpersonal and organizational intervention strategies (Hogan, 2013).
The Four Skills:
Skill 1- Understanding Culture as Multilevel & Multidimensional: Explores the concept of culture, including its subjective and objective nature and its multiple levels and dynamic aspects. Hogan proposes twelve aspects of culture and ethnicity that can be generally identified. This skill also looks at personal culture, the way it changes, and the stages of sociocultural awareness. Then moving into the larger spheres of subcultures – U.S. mainstream/national culture, organizational/institutional cultures, and the dynamics surrounding these cultures.
Skill 2- Understanding the Six Barriers: Proposes an understanding of the barriers to effective relationships at both the personal/interpersonal level, and the organizational/institutional level. Included in these barriers are assumptions we make about U.S. national culture, diversity, and gender issues.
Skill 3-Practicing Culturally Centered Communication Skills: Fourteen competencies to apply to culturally centered communication skills are proposed. The dialogue process, conflict-recovery, and problem-solving processes are discussed. These are key to productive and respectful communication.
Skill 4- Designing and Implementing Organizational-Cultural Competence: Participants will be able to apply the previous three skills to actual relevant scenarios pertaining to situation-specific cases. Hogan proposes organizational strategies that lead to successful and cultural diversity competent communication in pluralistic environments, making inclusion possible.
Register for this event on myGateway District-Wide Staff Development Calendar